Last Updated: March 8, 2026 | Effective Date: March 8, 2026
By accessing, downloading, installing, or using the Chronicles of Fenrir game client, website, related services, forums, or any associated platforms (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), together with all policies referenced herein. If you do not agree to these Terms, you may not access or use the Service.
You represent that you are at least the age of majority in your jurisdiction or have obtained verifiable parental or guardian consent prior to using the Service. The Service operator reserves the right to request proof of age or consent at any time.
The Service operator may modify these Terms at any time by posting updated Terms on the website or through in-game notifications. Continued use of the Service after the posting of modifications constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically. Material changes will be communicated with reasonable notice through available channels.
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE SERVICE OPERATOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICE AT YOUR OWN RISK.
The Service operator may, at its sole discretion and without prior notice or liability, modify, suspend, or discontinue the Service (in whole or in part) at any time, temporarily or permanently. This includes, without limitation, performing maintenance, updates, patches, or infrastructure changes. No compensation or remedy shall be owed for any period of unavailability.
Subject to your compliance with these Terms, the Service operator grants you a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the Service for personal, non-commercial entertainment purposes. This license does not convey any ownership rights in the Service, accounts, virtual items, virtual currencies, character data, or any other content.
All accounts created within the Service are and shall remain the exclusive property of the Service operator. You are granted a limited license to use the account; you do not own your account. The Service operator retains complete and absolute control over all account data, character data, virtual items, virtual currencies, progression data, and any other data associated with accounts stored on its servers.
You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree to immediately notify the Service operator of any unauthorized use of your account. The Service operator shall not be liable for any loss or damage arising from your failure to protect your account credentials.
You may not sell, transfer, assign, license, sublicense, gift, trade, lease, lend, or otherwise dispose of your account or any rights therein to any third party. Any attempted transfer in violation of this provision shall be null and void. The Service operator reserves the right to suspend or terminate any account involved in unauthorized transfers.
The Service operator maintains absolute authority over all data stored on its servers. In the event of any discrepancy between local client data and server-side data, the server-side data shall be deemed authoritative and controlling in all cases, without exception.
While using the Service, you agree not to:
Users are encouraged to report violations of the Code of Conduct through designated reporting mechanisms. The Service operator will investigate reports in accordance with its enforcement policies but does not guarantee specific outcomes or timelines.
The Service employs automated anti-cheat detection systems designed to identify and prevent unauthorized modifications, cheating, and abusive behavior. These systems may operate at the kernel level and may run concurrently with the game client. By using the Service, you consent to the operation of these systems on your device during gameplay sessions.
You agree not to use, develop, distribute, or facilitate the use of:
The anti-cheat system may automatically detect violations and apply enforcement actions, including but not limited to temporary suspensions, permanent bans, or hardware identification bans, without prior notice. Automated detection results are considered presumptively valid evidence of a violation. Users may request a review of automated enforcement actions through the designated appeals process.
The anti-cheat system may inspect the list of active processes, loaded modules, and system configurations on your device during gameplay sessions for the sole purpose of detecting prohibited software. This inspection is limited to identifying known cheat signatures and does not collect personal files, documents, or non-game-related data.
If you discover any bug, glitch, vulnerability, or unintended game mechanic, you are required to report it immediately through designated channels. Intentional exploitation of any bug, glitch, or vulnerability — whether for personal advantage, economic gain, or any other purpose — is strictly prohibited and may result in enforcement action up to and including permanent account suspension and forfeiture of all associated virtual items and currencies.
In cases of severe or repeated violations, the Service operator reserves the right to implement hardware identification bans. HWID bans restrict access to the Service based on unique hardware identifiers of your device. Circumventing or attempting to circumvent an HWID ban constitutes a further violation of these Terms and may result in additional enforcement actions.
The game client may employ anti-debugging techniques to protect the integrity of the Service. Attempting to attach debuggers, breakpoint monitors, or similar tools to the game process is prohibited and may result in the client refusing to launch or in enforcement actions against the associated account.
The use of bots, automated scripts, macros, auto-play features not provided by the Service, or any form of automated gameplay is strictly prohibited. This includes, without limitation:
The Service employs automated systems to detect bot activity through behavior analysis, input pattern recognition, and other detection methods. Accounts flagged by these systems are subject to enforcement actions including warnings, temporary suspensions, permanent bans, or HWID bans.
The buying, selling, trading, auctioning, or offering to buy, sell, trade, or auction any account, virtual item, virtual currency, in-game service, character, or any other Service asset for real-world currency, cryptocurrency, or other real-world value outside of officially designated channels is strictly prohibited.
Accounts involved in RMT activities, whether as buyer or seller, are subject to immediate and permanent suspension without prior notice. All associated virtual items, currencies, and assets may be forfeited without compensation.
You agree not to reverse engineer, decompile, disassemble, translate, or otherwise attempt to derive the source code, object code, algorithms, data structures, underlying ideas, or architecture of the game client, server software, communication protocols, or any component of the Service.
The extraction, scraping, mining, harvesting, or automated collection of game data, databases, configuration files, network communications, server responses, or any other data from the Service (collectively, "datamining") is strictly prohibited. This includes using crawlers, scrapers, API abuse, packet capture analysis, or any other method to systematically extract or collect Service data.
The creation, operation, promotion, distribution, or use of unauthorized game server emulators, private servers, or any unauthorized replication or simulation of the Service is strictly prohibited. This extends to any server software that emulates, replicates, or simulates the functionality of the official Service servers, whether in whole or in part. Participating in or promoting such services constitutes a material violation of these Terms.
While the use of Virtual Private Networks (VPNs) is not generally prohibited, the use of VPNs, proxy services, Tor networks, or any anonymization technology specifically for the purpose of evading account suspensions, bans, IP restrictions, regional restrictions, or any other enforcement action is strictly prohibited and constitutes a separate violation of these Terms.
The Service operator reserves the right to take enforcement actions against any account or user that violates these Terms, including but not limited to:
The type and severity of enforcement actions are at the sole and absolute discretion of the Service operator, taking into account the nature, severity, and frequency of the violation. The Service operator is not obligated to follow a progressive discipline model and may impose severe sanctions, including permanent bans, for first-time violations of serious nature.
Users may submit an appeal of enforcement actions through the designated appeal channel. Appeals will be reviewed on a case-by-case basis, and the Service operator's decision on appeals shall be final and binding. The Service operator is under no obligation to disclose the specific evidence, detection methods, or internal processes underlying an enforcement action.
All content within the Service, including but not limited to software, graphics, textures, models, animations, sounds, music, text, user interface design, game mechanics, data, and all other elements of the Service, are protected by applicable intellectual property laws and are the exclusive property of the Service operator or its licensors.
By submitting, posting, or transmitting any content through the Service (including but not limited to character names, guild names, chat messages, forum posts, and screenshots), you grant the Service operator a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from such content in connection with the Service.
If you believe that any content available through the Service infringes your copyright or other intellectual property rights, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) or equivalent applicable law in your jurisdiction. The Service operator will process valid notices and take appropriate action, which may include removal of the infringing content and suspension of repeat infringers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SERVICE OPERATOR, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE SERVICE OPERATOR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO THE SERVICE OPERATOR IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIMITATIONS SET FORTH ABOVE SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
The Service operator shall not be liable for any actions, omissions, or conduct of third parties, including other users, in connection with the Service. Your interactions with other users are solely between you and such users.
Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally by contacting the Service operator through designated support channels. The parties shall endeavor to resolve the dispute informally for a period of at least thirty (30) days before initiating formal proceedings.
If the parties are unable to resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding individual arbitration, rather than in court, except for disputes that qualify for small claims court. The arbitration shall be administered in accordance with the rules of a recognized international arbitration institution agreed upon by the parties, or in the absence of agreement, under the UNCITRAL Arbitration Rules. The language of arbitration shall be English. The seat of arbitration shall be determined by the administering institution.
Each party shall bear its own costs and expenses in connection with the arbitration, including attorney fees, unless the arbitrator determines otherwise in accordance with applicable rules and law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE SERVICE OPERATOR AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.
If this class action waiver is found to be unenforceable in a particular jurisdiction, then the entirety of the arbitration provision (Section 11) shall be deemed void solely with respect to that jurisdiction, and the dispute shall proceed in court, subject to applicable venue and jurisdiction provisions.
The Service operator acts as the data controller for personal data processed in connection with the Service. For data protection inquiries, please contact the Service operator through the designated support channels.
The Service may collect and process the following categories of personal data:
Personal data is processed based on the following legal bases:
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Account data is retained for the duration of the account's existence plus a reasonable period thereafter for legal compliance. Telemetry data is retained for the minimum period necessary for anti-cheat and security analysis.
Subject to applicable law (including GDPR, LGPD, and other data protection regulations), you may have the following rights regarding your personal data:
To exercise any of these rights, please contact the Service operator through the designated support channels. The Service operator will respond to verified requests within the timeframes required by applicable law.
Your personal data may be transferred to and processed in jurisdictions other than your country of residence. In such cases, the Service operator will ensure that appropriate safeguards are in place in accordance with applicable data protection laws, which may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
The Service operator implements reasonable technical and organizational security measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and the Service operator cannot guarantee absolute security.
The Service is not directed to children under the age of thirteen (13) or the applicable age of digital consent in your jurisdiction. The Service operator does not knowingly collect personal data from children below such age. If you become aware that a child has provided personal data without appropriate consent, please contact the Service operator immediately.
Subject to your compliance with these Terms and this EULA, the Service operator grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the game client software ("Software") on a compatible device that you own or control, solely for personal, non-commercial entertainment purposes.
You may not:
The Service operator may release updates, patches, or modifications to the Software at any time. You agree that such updates may be automatically downloaded and installed. Continued use of the Software after an update constitutes acceptance of the updated Software and any related Terms modifications.
This license is effective until terminated. The Service operator may terminate this license at any time if you fail to comply with these Terms or the EULA. Upon termination, you must immediately cease all use of the Software and destroy all copies in your possession or control.
All purchases of virtual currency, virtual items, premium services, or other digital goods within the Service are generally final and non-refundable, except as required by applicable consumer protection laws in your jurisdiction.
Refund requests may be considered on a case-by-case basis under the following circumstances:
Initiating a chargeback, payment reversal, or payment dispute through your payment provider (including credit card companies, PayPal, or other payment processors) without first attempting to resolve the issue through the Service operator's designated support channels constitutes a violation of these Terms. Accounts associated with chargebacks may be immediately suspended pending investigation. If the chargeback is found to be unwarranted, the account may remain suspended until the chargeback is reversed and any associated fees are reimbursed.
To request a refund, contact the Service operator through the designated support channels with your account information and transaction details. Approved refunds will be processed to the original payment method within a reasonable timeframe, subject to payment processor policies.
Virtual items, virtual currencies (including but not limited to "Cash," premium tokens, or any other in-game premium currency), and other digital goods available through the in-game store have no real-world monetary value and are not redeemable for real currency, goods, or services. They exist solely within the Service environment.
Purchases through the in-game store grant you a limited, non-exclusive, non-transferable, revocable license to use the purchased virtual items or currency within the Service, subject to these Terms. You do not own or have any property interest in any virtual items or currency.
The Service operator reserves the right to modify pricing, availability, characteristics, or functionality of any virtual items, currencies, or store offerings at any time without prior notice. This includes the right to introduce, modify, or remove items from the in-game store.
In the event of account suspension or termination for violation of these Terms, all virtual items, currencies, and other digital assets associated with the account may be forfeited without compensation, regardless of whether they were obtained through purchase or gameplay.
The game client may collect and transmit telemetry data to the Service operator's servers for the purposes of:
System monitoring conducted by the anti-cheat system is limited to information relevant to the integrity and security of the Service. This may include:
The Service operator does not access, collect, or monitor personal files, documents, browsing history, or content unrelated to the Service.
By installing and running the game client, you consent to the collection and transmission of telemetry data as described in this section and in the Privacy Policy (Section 13). If you do not consent to such collection, you must discontinue use of the Software and the Service.
The following activities are strictly prohibited:
Violation of this section may result in immediate permanent account suspension, HWID ban, and pursuit of all available legal remedies, including injunctive relief and damages, to the fullest extent permitted by applicable law.
These Terms, together with all policies and documents incorporated by reference, constitute the entire agreement between you and the Service operator regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction or arbitral tribunal, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
The failure of the Service operator to enforce any provision of these Terms shall not constitute a waiver of that provision or the right to enforce it at a later time. Any waiver must be in writing and signed by an authorized representative of the Service operator.
The Service operator may assign or transfer these Terms, in whole or in part, at any time without notice to you. You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Service operator.
The Service operator shall not be liable for any failure or delay in the performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil disturbance, government actions, pandemic, epidemic, labor disputes, internet or telecommunications failures, power outages, cyberattacks, or any other force majeure event.
These Terms are drafted in English. In the event of any conflict between the English version and a translated version, the English version shall prevail to the maximum extent permitted by applicable law.
Provisions of these Terms that by their nature are intended to survive termination shall survive, including but not limited to Sections 2 (Account License & Ownership), 9 (Intellectual Property), 10 (Limitation of Liability), 11 (Dispute Resolution), 12 (Class Action Waiver), 13 (Privacy Policy), and 19 (General Provisions).
For questions, concerns, or notices regarding these Terms, please contact the Service operator through the official support channels available on the Service website or through the designated community platforms.
Chronicles of Fenrir — All content, trademarks, and intellectual property associated with the Service are the property of their respective owners.
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